Terms of sale


1. General
These sales conditions apply to all sales through www.angelsafro.no (now referred to as Angelsafro.no) to consumers.
Sales conditions together with your order, confirmed by an order confirmation, the total contract basis for purchase. Sales terms on Angelsafro.no is only available in Norwegian. We primarily supply goods to mainland Norway. If you live on Svalbard, Norwegian continental shelf, other remote Norwegian areas or countries in northern Europe, please contact us by our order mail This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone and we will help you with your booking.

Consumer purchases through Angelsafro.no are regulated through these sales condition and is regulated by consumer law, consumer law, marketing law, the Personal Data Act, E-Commerce Act and Credit Law. Where in these sales conditions require writing, is fulfilled by the use of e-mail, text message to mobile phone (SMS), letter, fax, etc.

2. Definition of parties

Vendor: Angels Afro Hairdresser, Identification; NO 991 872 698 MVA.

Visitor and delivery address for service and customer reception;
Angels Afro Hairdresser
Storgata 28,
0184 OSLO

Buyer is: the person listed as the buyer in order, and is hereinafter referred to as "you", "you", "your" or "yours".

3. Ordering and contract process
Your order is binding when the order is recorded on our server (computer). Angelsafro.no are similarly bound by your order if it does not differ from that which is offered by us in our webshop, marketing or otherwise. You still have the right to withdraw from the purchase in accordance with the law of cooling, see further Clause. 12.
When Angelsafro.no receive your order, we will confirm the order and automatically send a confirmation to you. Read carefully the order confirmation when you receive it and examine advocated confirmation is in compliance with the order.
Discrepancies between your order and the order confirmation is considered a new offer from us, which you can accept or reject the. You still have the right to invoke your original booking if this is consistent with what we have offered. Exceptions may occur.

4. illumination provided by the shop
We strive to give our customers the correct information about our products as possible. We do however reserve the right to write / errors may occur, which may mean that we can not deliver according to the information given in our webshop, marketing or otherwise.
Furthermore, we reserve the right to cancel your booking or part thereof, if the product is sold. At situations where the product (s) are sold will be notified of this, together with information about what we can offer instead. You will have the opportunity to accept our new offer with the changes we enter in relation to your order, or cancel the order.

5. Prices
All prices include VAT and possibly environmental fee. Total cost of purchase will appear before ordering and include all expenses associated with the purchase, such as postage, freight, packaging, etc.
Deliveries to Svalbard, Norwegian continental shelf, other remote Norwegian lands or other countries in Europe sold without the addition of VAT.

6. Payment
The purchase price can by your own choice settled through cash on delivery, bank or credit card or by acquiring financing.
By business purchases on credit invoicing for shipment and due for payment within a reasonable time and not later than the specified date at the applicable invoice. Insufficient payment will requirement for prior notification to be sent to a collection agency.
When using card purchase price will be required upon booking. The card will be charged on the day the shipment is made. Unclaimed and non-paid packages will be charged a fee of £ 350 to cover our expenses.

7. Delivery and delay
Products will be delivered in the manner, at the place and at the time indicated on the order confirmation. We have the risk of the products until they are taken over by you, that is when you've got the products in your possession. If delivery of products is delayed, we will inform you as soon as we have knowledge of it, together with information about when delivery can take place, or if the product (s) are sold. Depending on the product and length of delay can under the circumstances withhold payment, demand delivery, claim compensation or cancel the contract.

8. Unclaimed cash on delivery
If you fail to pick up the package at the post office will receive an invoice for unclaimed consignment, in order to cover our shipping costs trip / return, and our warehouse management costs. See also section 6 uncollected and non-paid packages will be charged a fee of £ 350 to cover our expenses.

9. Examination of products
After you have received the products, you should, as soon as you have opportunity, examine whether the delivery complies with the order confirmation, the products have been damaged during transport or for any defects or deficiencies. We must receive written notice of any defects or deficiencies within three days from receipt of goods via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

10. Your Rights at defects
If the products have incorrect or missing please circumstances demand rectification of the defect, replacement, price reduction, compensation or cancellation of the purchase.
Defects must be present when you receive the products in your possession. Wrong you notice within six months after receiving the products, should, however, normally considered errors that occurred before you received the products. See Section. 11.
Notification of errors or defects in products may be made to us verbally or in writing. This must take place within a reasonable time after you discovered the error or defect. You have, however, always at least two month warranty. We recommend consideration of evidence that the complaint submitted in writing.
Angelsafro.no will confirm receipt of all complaints. Angelsafro.no will confirm receipt of the goods returned to us or our service center for inspection or repair.
The right to complain applies for two years after you acquired the product, or five years if the product is supposed to last considerably longer than two years. Ability to obtain warranty is in addition to the right of withdrawal pursuant to section. 12.

11. Warranty
Our warranty does not imply any limitations in claim deadline for goods by consumer law. The warranty period is two years after you took the goods, or five years if the goods are supposed to last considerably longer than two years.
When purchasing loose hair and-or extensions warranty is valid only if you have followed all the advice and guidelines for such products on www.Angelsafro.no. See also section. 10.

12. Withdraw
The Act gives you the right to regret your purchase. Cancellation rights apply to goods and for certain services (see the exception in the last paragraph). Cancellation rights assumes you within 14 days after you receive the delivery give us notice of this (cooling off). If you have not received return form either in the order confirmation or upon delivery of products, extended this deadline to three months.
That the right of withdrawal shall be applicable, the product must be delivered us in the same quantity and condition as you received it. All products must be returned to us within a reasonable time. Any return shipment must be paid by you. We have the risk of transport back to us.
We are only obliged to pay back to you what you paid for the item including postage for shipment to you, handling, customs fees, collection charges, etc. This applies only when the full purchase price is returned. Repayment will take place within fourteen days after we receive the product from you or recall ballot or the product is made available to us. The product is sent back to us, if possible in its original packaging, along with the return form. Further information on how you use the right of withdrawal, stated return form.

Cancellation shall not apply:
- For loose hair, extensions or wigs where the seal on the physical product is broken or it is evident that the item has been used (the hygienic and health reasons)
- If the customer fails to collect the package at the post office.

12. Personal Information
Our customers are concerned that Angelsafro.no handle personal information in a secure manner. The following sections provide a detailed description of how we handle this information.
When you shop with us, we keep including name, address, phone number and e-mail. This is information we need to deliver the goods to you via the carrier you choose, as well as contact you about matters related to the order. We are also obliged to keep this information in relation to accounting, duty handling and any possible warranty / return handling, so this information can not be deleted. We will keep the interest of safety also ip address that was used to sign the order. This information is also available at "My page".
Abbreviated not retained by Angelsafro.no beyond what is necessary to ensure effective handling of any problems with stress, repealing reservation and crediting.
If you wish to enter into an agreement for consumer financing, you must consent to our partner Klarna performs a credit check based on birth number. If you actually enters into a financing agreement, that information is stored until the loan is closed. Identification number is required for reporting to the tax authorities. After the loan is closed will credit the information anonymous and only used for statistics.
We also collect and store log data regarding which categories and products visitors are looking at or searching for to be able to learn what our customers are concerned, as well as improve our assortment and offers. This information is also used to make it possible to show you related products or send you related offers (if you have explicitly asked for this). The information is also used to produce traffic statistics for capacity planning.
We use and require a cookie to register and place an order. (It is possible to view products without using cookies.) We are also trying to create a permanent cookie is used to recognize you when you return.
We offer a variety of mailing lists to receive various kinds of information and offers. It is voluntary to receive these and you have to specifically sign up in connection with registration or on "My page". It is also easy to sign off the email listings from your account page ("My Page").
Angelsafro.no not sell personal information to third parties, and we exchange or forwards nor such information with third parties.

If you have questions about personal data relating to you, or want to make use of your right to rectification, blocking, erasure, etc. Personal Data Act, please contact our customer service center at This email address is being protected from spambots. You need JavaScript enabled to view it.
You are also obligated to provide correct information on the name, address, telephone number and email address when booking with us. About misrepresent causes unclaimed / returned package to us applies charge fees as mentioned in section 6 and 8.

14. Sales Pant
We have a lien on the delivered products until the purchase price including interest and costs are paid in full.

15. Disputes
Parties shall endeavor to resolve any disputes amicably. Failing that, you can bring the matter before Forbrukerrådeti near where you live. All disputes will be resolved under Norwegian law. Brought the matter before the courts, it shall be settled in your (buyer) jurisdiction, it normally means close to where you live.


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